Q&A

• Q:

  Does u company charge fee for visit and only just to look or give advice?

  A:

  Thank you for reaching out. We provide free on-site estimates on repairs as well as installations of new doors and equipment. If you would like to schedule a technician to come take a look please don't hesitate to contact us directly at (312) 933-1556!

  • 1 year ago
• Q:

  Why won't my garage door close, and how can I align the safety sensors?

  A:

  If your garage door won't close, it could be due to a variety of issues, including a malfunctioning opener, damaged tracks, or misaligned safety sensors. Misaligned sensors are a common cause of garage door problems, and can often be fixed by realigning them. To align your garage door safety sensors, first, make sure the sensors are clean and free of debris. Then, check that the sensors are level with each other and pointing directly at each other. If the sensors are still not aligned, try adjusting the position of the sensors by gently adjusting them by hand to line up the lenses with one another. Once the sensors are aligned, test the door to ensure it closes properly. If your garage door still won't close after aligning the sensors, it's best to contact Roberts Garage Door Professionals to diagnose and resolve the issue. Our trained technicians can identify and resolve more complex issues that may be preventing your garage door from closing properly.

  • 1 year ago
• Q:

  How do I program my garage door opener remote?

  A:

  The process for programming a garage door opener remote can vary depending on the brand and model of your opener. It's best to consult your garage door opener owner's manual or contact us at (773) 358-1110 for immediate assistance.

  • 1 year ago
• Q:

  Can I replace just one panel of my garage door, or do I need to replace the entire door?

  A:

  In many cases, it is possible to replace just one panel of a garage door rather than replacing the entire door. However, this depends on the age and condition of the door, as well as the availability of replacement panels. The experts at Roberts Garage Door Professionals can advise you on the best course of action.

  • 1 year ago
• Q:

  How do I know if my garage door needs to be repaired or replaced?

  A:

  If your garage door is showing signs of wear and tear, such as difficulty opening or closing, strange noises, or visible damage, it may need to be repaired or replaced. Our expert technicians can inspect your door and provide recommendations for any necessary repairs or replacement.

  • 1 year ago
• Q:

  What is the average lifespan of a garage door?

  A:

  The average lifespan of a garage door depends on several factors, including the quality of the door, the materials used, and how well it is maintained. Most garage doors can be expected to last anywhere from 15 to 30 years with proper maintenance.

  • 1 year ago
• Q:

  How often should I have my garage door serviced or maintained?

  A:

  It is recommended to have your garage door serviced or maintained at least once a year, especially if it is used frequently. Regular maintenance can help prevent serious repairs and prolong the lifespan of your garage door. Call us today to schedule a service or maintenance appointment.

  • 1 year ago